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Contact Us

We're here to help with your orders, payments, and questions.

Visit Us

Address Ashale Botwe Nmai Dzorn Road, Accra
Shop Hours Monday to Sunday
8:00 AM – 5:00 PM

Chat & Support

Our online store is available 24/7. Chat & WhatsApp support hours: 6:00 AM – 10:00 PM.

Phone & WhatsApp 054 883 4350
Email [email protected]

Follow DigiTensil

@Digitensil on Twitter, Facebook, Instagram, TikTok & X.

Outside support hours, you can still order online — messages are handled when our team is back.

Help & Support

Quick answers to how DigiTensil works.

Pick a network tab — MTN, AirtelTigo, or Telecel — then tap the bundle you want. Checkout opens right away with that size and price already selected. Enter the recipient's number, review the total, and tap Pay to complete payment with Paystack.

MTN: dial *124# or *156#, or check the MTN app.

AirtelTigo: dial *504#, or check the AT app.

Telecel: dial *126#, or check the Telecel app.

Open Track Order and enter your Order Code, MoMo Transaction ID, or Paystack Reference — any of the three works.

You'll see the order number, data volume, order code, current status, and date — plus quick actions like Notify Me When Delivered, Report: Data Not Received, WhatsApp support, and Refresh.

Once your order shows Delivered, a Report: Data Not Received option appears under the tracking result. Tap it, upload a screenshot of your data balance, and submit — you'll see "Report received, we're looking into it," and the tracker will show a Report under review status until it's resolved.

If the site shows your order as failed but you received a Mobile Money confirmation, keep that MoMo Transaction ID — you can use it in Verify Payment to locate the order.

Open Verify Payment and enter your MoMo Transaction ID, Order Code, or Paystack Reference. If found, you'll see the sender name, amount paid, bundle purchased, recipient number, order time, and order code — with a Track My Order button to follow up.

Each network shows a Recent Speed (in minutes) and a Delivery Speed indicator, based on how recent real orders were delivered — it's an estimate, not a guaranteed time. When a network is paused, an Orders in Queue count is shown instead.

When MTN is temporarily paused, a 🔔 Notify Me option appears — enter your WhatsApp number and we'll message you the moment MTN is back, free of charge. No order is placed.

Turn any link or text into a scannable QR code — type it in, tap Generate, then download the image.

Paste or type your text to see word count, character count, sentence count, and estimated read time.

Upload a JPG, PNG, or WebP image and use the quality slider (10–100%) to shrink the file size before downloading.

Convert text between UPPERCASE, lowercase, Title Case, Sentence case, or fully reversed text.

Enter an MTN number to check whether it's currently eligible to place another supported order.

Upload a PNG, JPG, or WebP image and draw redaction boxes over sensitive information before sharing it. Everything happens on your device — nothing is uploaded — and you download a new, redacted image; the original isn't edited or deleted.

We're steadily adding more free tools — check back here as new ones launch.

A catalogue of devices — each listing shows its specifications and price so you can compare before buying.

We choose devices that have shown good performance and reliability, rather than listing everything available.

Review the specifications and product details on each listing to make sure the device fits what you need.

Still need help? Chat with us on WhatsApp 054 883 4350
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🔧 DigiTools

Free tools — no sign-up, no nonsense

Built-in tools
📱
QR Code
Turn any link into a QR
Free
📝
Word Counter
Words, chars & reading time
Free
🗜️
Img Compress
Shrink images, keep quality
Free
🔡
Text Convert
UPPER, lower, Title & more
Free
📶
MTN Number Check
Check eligibility before you buy
Free
🛡️
Smart Document Redactor
Hide sensitive info before sharing
Free

Powered by DigiTensil

Find Your Order

Enter your Order Code, MoMo Transaction ID, or Paystack Reference Code to find your order.

Verify Payment

Kindly enter the MoMo Transaction ID to verify your payment.

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